Returns and Exchanges
AYRES would like you to be satisfied with your purchase. You may return any unopened item purchased from ayresbeauty.com within 30 days. No refunds will be honored for unopened products after the 30 days period. Used products cannot be accepted for return after 14 days. If you would like to refund a purchase, please notify customer service at 1-866-228-0285 or by email at firstname.lastname@example.org and we will issue you a return authorization number.
Unauthorized returns will not be accepted. Please have your order number on hand. Pack the product carefully and send it back to us. To ensure that your return reaches us safely please have the package insured. Upon receipt, we will credit your account for the invoiced price, excluding shipping charges. AYRES' products not purchased from ayresbeauty.com cannot be accepted for returns.